STRATEGY & ADVISORY SERVICES
You know where the gaps are. Now let’s build the structure.
Strategy & Support services are for organizations that have identified supplier challenges and are ready to build a more resilient, structured approach to managing those relationships over time.
WHERE THIS FITS
This is the natural next step after Supplier Insights
After laying the groundwork with Supplier Insights, whether through a Health Assessment, Spend Review, or full Diagnostic - Strategy Support is where we help you act on what was found. This is where structure, oversight, and sustained improvement are built.
01
Supplier Insights
Understand where challenges exist and what needs attention first.
02
Strategy & Support
Build structure, frameworks, and oversight around what was discovered.
03
Ongoing Advisory
Scale the supplier program with continued strategic guidance.
SERVICE AREAS
Four areas of focus. Scoped to where you are.
01
Supplier Identification & Selection
Finding the right suppliers and making defensible decisions
————————————————————————————————
For organizations sourcing new capabilities, replacing underperforming suppliers, or building a supplier base from scratch with proper structure.
*A clear picture of what you need before you start looking
*A shortlist of viable suppliers matched to that need
*Supplier decisions you can defend to an auditor or board
*A documented rationale for why you chose who you chose
03
Equipment Service & Adoption
Managing equipment lifecycle and service relationships
—————————————————————————————————
For organizations with equipment service contracts managed inconsistently, gaps in utilization tracking, or new equipment that hasn’t been fully adopted.
*A clear view of what you’re paying for across service contracts
*Confidence that your equipment spend is earning its keep
*New instruments that get adopted instead of sitting idle
*One point of accountability for equipment supplier relationships
02
Supplier Management & Oversight
Building ownership, structure, and structured oversight
————————————————————————————————
For organizations with suppliers but without the documented expectations, ownership clarity, or escalation paths needed to manage those relationships effectively.
*Clear answers to “who owns this supplier?” across your team
*Documented expectations both sides are really accountable to
*A review rhythm that’s sized to how much each supplier matters
*A defined path for when things go wrong, before they do
04
Long-Term Supplier Development
Building a supplier program that scales
—————————————————————————————————
For organizations ready to formalize their supplier program with oversight structure, preferred supplier frameworks, and KPIs that will hold up as the organization grows.
*A supplier program that holds up as your grow
*Performance measures that tell you what’s really working
*A preferred supplier approach your team will actually follow
*Strategic guidance on call as the program matters
HOW ENGAGEMENTS WORK
Structured, scoped, and always clearly defined.
Project-Based
Defined scope * Fixed Timeline
A specific deliverable with a clear start, end, and defined scope. Best for organizations with a particular challenge to solve or a decision that needs structure.
*Agreed scope and timeline upfront
*Clear deliverable at engagement close
*No ongoing commitment required
*Option to extend based on findings
Advisory Retainer
Ongoing strategic support
Ongoing strategic advisory for organizations managing complex evolving supplier programs. Best for situations that require continuous guidance rather than a single engagement.
*Regular strategic check-ins
*On-call support for supplier decisions
*Program monitoring and course correction
*Priority access for urgent situations
On-Call Support
As-needed * No commitment
Advisory support when specific supplier situations arise, without a standing commitment. Best for organizations that have strong internal capability but occasionally need an independent perspective.
*Engaged only when needed
*No minimum commitment required
*Quickly scoped and deployed
*Prior engagement not required
Not sure which engagement model fits?
Start with a brief conversation. We’ll recommend the right starting point based on where you are.